Back to the blog

What is your experience worth when AI changes the work?

An experienced professional and a colleague discussing sketches across a studio table.

Your experience has value because it contains decisions, context and consequences. As AI changes tasks, make that value visible: describe a problem you understood, the judgement you brought and what happened next. Then choose one part of the new work to learn.

It can feel unsettling to see a tool produce in seconds something you spent years learning to do. That feeling deserves room. So does the rest of your story: the difficult conversation, the missed detail you caught, the team you helped through a change. A task is one part of what you contribute.

Work changes at the level of tasks

The ILO’s 2025 research describes potential exposure to generative AI, rather than a forecast of actual job losses. Its central finding is that transformation is more likely than complete replacement for most exposed jobs. That leaves a useful question for your own career: which parts of the work are changing, and where can you contribute? Read the ILO research summary.

There are no guarantees for a particular role. You can, however, examine the work closely enough to make a more informed next move. Start with tasks you know well. These examples are a way to think, not a forecast:

Familiar workA tool might help withA contribution to demonstrate
Writing a project updateDrafting from approved notesIdentifying the decision that needs attention and checking what the draft leaves out
Responding to a customerSuggesting a replyUnderstanding the concern, checking the facts and knowing when to escalate
Improving a processOrganising observationsFinding the real constraint and testing a change with the people doing the work

These contributions can evolve too. The point is to make your thinking and responsibility visible alongside your ability to use the tools. The OECD’s AI and skills report identifies the importance of digital and data skills alongside problem-solving, management and creativity. That is a reason to build both, rather than reduce your development to learning a single tool. Read the OECD report.

Give your experience three concrete examples

Choose three moments when you helped something go better. They can come from paid work, caring responsibilities, volunteering or a project of your own. Use the same four prompts for each:

  1. The situation: What was happening, and who needed something?
  2. Your judgement: What did you notice, decide or change? Why?
  3. The result: What happened? Be precise about what you know; a number is useful only when it is real.
  4. The evidence: What could support the story—a work sample, feedback, a record or a clear account of your contribution?

For example, “I’m good with people” becomes more useful when you can say: “Two teams were working to different deadlines. I brought them together, clarified the handover and agreed who would flag delays.” Add the actual outcome if you know it. You do not need to inflate it.

Let one example point towards your next role

Read a current description for a role you are considering. Find a task that connects to one of your examples. Write one sentence explaining the connection, then one sentence naming what you still need to learn. This is the beginning of a credible story about your next move.

You might already know how to coordinate people and decisions, while needing practice with a new planning tool. Or you may understand a customer’s problem deeply, while needing to learn a different service process. Naming the next part makes it something you can work on.

Questions you may be carrying

Do I need to become an AI expert?

Let the role set the level. Read its requirements and speak with someone doing the work. Learn the tools and checks the tasks call for, including how to handle information responsibly. A technical AI role and a role that uses AI are different learning commitments.

What if I have been away from paid work?

Use examples from across your life and be clear about their setting. They can show relevant capabilities. Then check what has changed in your target role, including tools, credentials and working conditions. Your experience and your learning needs can both be true.

What can I do today?

Write down one moment using the four prompts above. Give yourself a small, finishable task. You will have a piece of your story to work with—and something more specific than a general judgement about your worth.